[Nagiosplug-help] problems with check_hpjd plugin

[Donald A. McCallum]

Another quick idea,
Do you have any other SNMP devices you can try?  Perhaps 127.0.0.1?
I have not followed this thread from the beginning, so I hope I am not
suggesting something that has already been tried.

It would be helpful to know if the problem is with this particular
device, or with all SNMP checks.

-Don

 -----Original Message-----
From: 	Subhendu Ghosh [mailto:sghosh at sghosh.org] 
Sent:	Monday, September 23, 2002 11:05 AM
To:	nagiosplug-help at lists.sourceforge.net
Subject:	Re: [Nagiosplug-help] problems with check_hpjd plugin

On Mon, 23 Sep 2002, Anders Bruun Olsen wrote:

> On Mon, Sep 23, 2002 at 09:25:07AM -0400, Subhendu Ghosh wrote:
> > > > > I have an HP LaserJet 4100N that I would like to have Nagios
do status
> > > > > checks on, and it seems that the check_hpjd plugin is just the
right one
> > > > > to do this.
> > > > > However, this is the result I get when running the plugin:
> > > > > abo at gabriel /usr/local/nagios/libexec$ ./check_hpjd -H
admprinter -C communityname
> > > > > Timeout: No response from admprinter
> > > > > "admprinter" is a resolvable DNS entry and I have tried with
the IP with
> > > > > a similar result.
> > > > > I have upgraded it to the latest firmware and have enabled
SNMP via the
> > > > > webinterface on the printer.
> > > > > Any ideas on how to get this to work?
> > > > If you can ping the pointer - good
> > > Yes, I can ping it and print on it and access the embedded
webserver...
> > > > Is nagios on the ACL for SNMP access and is the community name
correct?
> > > the ACL for the printer.. how do I do that?
> > If you have telnet access to the Jetdirect card - there is a TCP/IP
access 
> > control menu option.
> 
> Okay, found it and have now added the IP of the machine I have nagios
> on.
> 
> > Also you might want to check if snmp  is enabled. 
> > try running "snmpwalk -v1 -c community printername system " on the 
> > commandline.  
> 
> root at gabriel /usr/local/nagios/libexec# snmpwalk -v1 -c itdrift
> admprinter system
> SNMPv2-MIB::sysDescr.0 = STRING: HP ETHERNET MULTI-ENVIRONMENT,ROM
> L.20.07,JETDIRECT,JD84,EEPROM L.22.09,CIDATE 01/17/2002
> SNMPv2-MIB::sysObjectID.0 = OID: SNMPv2-SMI::enterprises.11.2.3.9.1
> SNMPv2-MIB::sysUpTime.0 = Timeticks: (34764480) 4 days, 0:34:04.80
> SNMPv2-MIB::sysContact.0 = STRING:
> SNMPv2-MIB::sysName.0 = STRING: NPI340174
> SNMPv2-MIB::sysLocation.0 = STRING:
> SNMPv2-MIB::sysServices.0 = INTEGER: 64
> 
> 
> But "check_hpjd -H admprinter -C itdrift" still returns:
> Timeout: No response from admprinter
> 
> What else could be wrong?
> 
> 

could you run check_hpjd under truss/strace to see if it is actually 
running the snmpget command?

Also if you could run "tcpdump port 161" to see if any snmp packets are 
being generated.


-- 

-sg



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