[Nagiosplug-help] Notification sent to two different recipients?

[Jason Lee]

Hi Thomas,

Thanks for the suggestion.  I'll try it out.


Jason



----- Original Message ----
From: Thomas Guyot-Sionnest <dermoth at aei.ca>
To: Nagios Plugin Help List <nagiosplug-help at lists.sourceforge.net>
Sent: Sat, October 17, 2009 2:51:05 PM
Subject: Re: [Nagiosplug-help] Notification sent to two different recipients?

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On 16/10/09 07:57 PM, Jason Lee wrote:
> Hi everyone,
> 
> 
> I'd like to enable Nagios host and service alert notifications to be sent to different e-mail recipients.  Meaning, when a nagios monitored host/service goes down, it sends an e-mail to one recipient.  When a host/service goes into a recovery state, an e-mail is sent to a different e-mail recipient.
> 
> I have added two different groups in my contacts.cfg file.
> 
> 
> define contact{
>        contact_name                    nagiosadmin            ; Short name of user
>        use                            generic-contact        ; Inherit default values from generic-contact in template.cfg
>        alias                          Nagios Admin            ; Full name of user
>        email                          nagiosadmin            ; Email nagiosadmin
>        host_notification_options      d                      ; Notify Nagios admin when host goes down
>        service_notification_options    c,w                    ; Notify Nagios admin when service becomes critical or warning
>        }
> 
> define contact{
>        contact_name              nagiosrecover          ; Short name of user
>        use                            generic-contact        ; Inherit default values from generic-contact in template.cfg
>        alias                          nagiosrecover          ; Full name of user
>        email                          nagiosrecover          ; Email nagiosrecover
>        host_notification_options      r                      ;Email nagiosrecover when host recovers
>        service_notification_options    r                      ; Email nagiosrecover when service recovers
>        }
> 
>  
> When run /root/nagios to check my configuration I receive the errors:
> 
> Warning: Host recovery notification option for contact 'nagiosrecover' doesn't make any sense - specify down and/or unreachable options as well
> Warning: Service recovery notification option for contact 'nagiosrecover' doesn't make any sense - specify critical and/or warning options as well
> 
> If I specify host_notification_options "d,u,r,f,s" I have no problems.  But that defeats the purpose of notify two different e-mail distribution lists.

Recovery notifications are sent only when a problem notification was
sent for the same contact. If there's no other option there's no point
of selecting recoveries.

In my setup for instance, pagers get only down/critical emails, while
the distribution list gets all down/critical/warning + recoveries. It is
pretty odd to have only recoveries going to an email without any
matching alert (i.e. no way to see when it went down).

> Does anyone have any suggestions on how to resolve this?    Should I use a different cfg file other than the contacts.cfg file.

Have a special command for sending the recoveries that filter them out.
Maybe even this may do it:

in contacts:
  service_notification_commands notify-recoveries-by-email
  host_notification_commands    host-notify-recoveries-by-email

define command{
  command_name  host-notify-recoveries-by-email
  command_line  [ x"$NOTIFICATIONTYPE$" == xRECOVERY ] && <command>
  }

define command{
  command_name  notify-recoveries-by-email
  command_line  [ x"$NOTIFICATIONTYPE$" == xRECOVERY ] && <command>
  }

where <command> is your usual host/service notification command.

I haven't tested though, if it doesn't work you may have to wrap it up
in a shell script.

- --
Thomas
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